Reduced service costs and improved customer experience by redesigning the digital onboarding journey with AI-enabled self-service.
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About
I've spent the last decade moving between very different worlds — from engineering ship systems and analyzing large data sets to working with startups and designing digital experiences. What connects it all is my love for solving complex problems by bridging the gap between what the data tells us and what people actually experience.
On the go?
Selected Work
Reduced service costs and improved customer experience by redesigning the digital onboarding journey with AI-enabled self-service.
Prototyped a digital portal that guides foreigners through Latvia's immigration process with a personalized, step-by-step checklist.
Designed and built an AI-powered mobile app that helps homeowners prepare for and respond to extreme weather events.
What people say
"Evan demonstrated exceptional professionalism, analytical depth, and creativity while contributing to our product development team. He approached every challenge with curiosity, resilience, and maturity."
"It's honestly so great to work with you... ever since we started things definitely started moving. Lots of momentum... Thanks also for your professionalism."
"Their recommendations were both practical and innovative, aimed at improving user experience, information clarity, and the overall communication strategy across platforms."
"Evan demonstrated exceptional professionalism, analytical depth, and creativity while contributing to our product development team. He approached every challenge with curiosity, resilience, and maturity."
"It's honestly so great to work with you... ever since we started things definitely started moving. Lots of momentum... Thanks also for your professionalism."
"Their recommendations were both practical and innovative, aimed at improving user experience, information clarity, and the overall communication strategy across platforms."
Services
Good brands know exactly who they are. I help organizations sharpen their identity, shape how they communicate, and find the right people to grow with.
From research to something people actually want to use. I design digital and physical experiences that close the gap between what the data shows and what users feel.
Good work breaks when the systems behind it don't hold. I map how things actually run, find where they slow down, and redesign from there.
Structure shapes everything downstream. I help teams rethink how they're set up, what they're optimizing for, and how they create value over time.
Good brands know exactly who they are. I help organizations sharpen their identity, shape how they communicate, and find the right people to grow with.
From research to something people actually want to use. I design digital and physical experiences that close the gap between what the data shows and what users feel.
Good work breaks when the systems behind it don't hold. I map how things actually run, find where they slow down, and redesign from there.
Structure shapes everything downstream. I help teams rethink how they're set up, what they're optimizing for, and how they create value over time.